Craig Simpson

Web developer from Moray, Scotland

Resume

Summary

I’m an experienced web developer focused on turning complex problems into simple, elegant solutions. I have particular expertise in building websites with WordPress and the Genesis Framework, but I’m equally at home using Laravel or Symfony to create more sophisticated web applications.

Employment

Senior Web Developer
Intimation Creative Limited, February 2019 – Present

  • Working with clients to define project requirements and writing technical specifications.
  • Introducing processes and workflow for website projects, and ongoing website maintenance.
  • Creating boilerplate code and libraries to make starting new projects more efficient.
  • Building websites and web applications to a high standard.
  • Working to upskill web-team colleagues through pair programming and regular feedback.
  • Providing on-demand telephone technical support for web-team colleagues.
  • Managing junior colleagues and their day-to-day workload.
  • Re-developing a key internal project management application, used daily by the wider team.
  • Technical support by phone and email relating to web hosting and email account management.
  • Delivering in-person and virtual training on website management.

Web Developer
Freelance, May 2013 – February 2019

  • Providing white-label web development services for web designers and design agencies.
  • Building websites and web applications to a high standard.
  • Adapting to different standards and project workflows, based on other web designers and design agency processes.
  • Managing workload as a solo developer, and utilising contractors where required.
  • Providing web hosting services.

Web Developer
Boxportable Limited, August 2015 – December 2016

  • Working with clients to define their project requirements, and writing project specifications.
  • Building websites and web applications to a high standard.
  • Working with a third-party designer on high-profile projects, creating websites to their exacting standards.
  • Delivering in-person and virtual training on WordPress website management.
  • Technical support by phone and email relating to web hosting and email account management.

Smart Energy Coach
British Gas, January 2014 – August 2015

  • Delivering in-person training on new technical operating procedures and advancements in metering technology.
  • Conducting regular performance reviews with direct reports, and working with them to improve aspects of their performance.
  • On-site visits with colleagues in my geographical area, observing their standard of work and the quality of their customer interactions.
  • Conducting HSE and Data Quality audits on direct reports.
  • Participating in regular national meetings and team-building exercises with the wider British Gas management team.
  • Supporting my Smart Energy Manager in dealing with customer complaints and other wider team issues.
  • Continuing to fulfil previous responsibility as a Smart Energy Expert, installing Smart Electricity & Gas Meters for British Gas customers.

Smart Energy Expert
British Gas, January 2011 – January 2014

  • Working to install Smart Electricity & Gas Meters for British Gas customers in the North of Scotland.
  • Engaging with customers to understand their energy use, and provide energy advice and best practices.
  • Meeting performance targets for the number of jobs completed and number of sales leads generated.
  • Following consistent hard work, I completed further training and was upskilled to allow me to work with three-phase electricity supplies.

Car Valeter
Self-employed, April 2006 – December 2010

  • Providing a high-quality car valeting service to clients in the North of Scotland, operating mobile between Inverness and Aberdeen.
  • Managing appointments by telephone and email, working to my clients’ requirements.
  • Maintaining equipment, materials and chemical stock levels on an ongoing basis.

Education

BSc Design for Digital Media
Robert Gordon University

SQA Higher Grades
Keith Grammar School